Frequently asked questions
FAQs
How do I get the best results?
How do I get the best results?
Run one 10 to 15 minute session a day with the headband snug but not tight, sitting back somewhere you can close your eyes. Evenings suit most people, either straight after a long stretch at a screen or just before bed. A short daily session does far more than one long one at the weekend.
Is it safe around my eyes, and can I wear it with contacts or glasses?
Is it safe around my eyes, and can I wear it with contacts or glasses?
The compress holds a constant 42°C, warm like a towel rather than hot, and the airbags press around the eye socket rather than on the eye itself. Take glasses off first, and take contact lenses out so your eyes do not dry during the session. If you are being treated for glaucoma, a retinal condition or have had recent eye surgery, check with your doctor before using it.
Will it fit me, and does it work with my phone?
Will it fit me, and does it work with my phone?
The frame folds 180° on a 3-in-1 split structure and the elastic headband adjusts, so it suits most adult head shapes; opened out it measures 24 x 8.8 cm. Music runs over Bluetooth and pairs with any phone or tablet, or you can leave your phone alone and use the built-in natural sounds.
How quickly will I feel a difference?
How quickly will I feel a difference?
Most people notice the tightness lift by the end of the first session, because the warmth and pressure work on the muscles and circulation around your eyes straight away. The bigger change, less strain built up by the evening, is something people tend to report after a week or two of daily use.
How long does the battery last, and how do I look after it?
How long does the battery last, and how do I look after it?
The 1200mAh battery charges over about five hours by USB and holds roughly 30 days on standby, so a daily session goes a long way between charges. Wipe the eye cups with a slightly damp cloth, never submerge it, and fold it back into the storage bag so the hinge is protected in a drawer or a bag.
What if I don't like the Halcyra Eye Massager?
What if I don't like the Halcyra Eye Massager?
Try it for 30 days. If it is not for you, for any reason at all, we will refund you in full under our 30-day money-back guarantee, so there is nothing to lose by trying it.
Ten Minutes To Lighter Eyes
Screen strain builds all day until your eyes feel tight, dry and heavy. One short session releases that pressure so you finish the evening feeling clear instead of wrecked.
See Halcyra's Smart Eye Massager In Action
Fall Asleep Faster, Every Night
Warmth and slow compression tell your body it is time to switch off, while your own music over Bluetooth blocks out everything else. Ten quiet minutes before bed turns into falling asleep faster and waking up far less puffy.